2014 Corolla - Orange Peel
- Thread starter newcorollaowner
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I am a painter and when you or the robot sprays the car and orange peel happens it is usually the needle in the spray gun needs to be replaced
....now fisheye in paint is caused because it wasn't cleaned properly and there was some sort of oil residue on the sub straight and yes it has to be covered because it is a defect in the paint from when it was built
....now fisheye in paint is caused because it wasn't cleaned properly and there was some sort of oil residue on the sub straight and yes it has to be covered because it is a defect in the paint from when it was built
Wow, that to me looks like a pretty bad case of orange peel in the paint. That doesn't look good at all. I recommend contacting Toyota Inc. right away and having a file opened for your Corolla. The contact information for the Toyota Warranty Department should be right in your owners manual. Below is also a link you can use to contact them -
http://www.toyota.com/support/contact.html
How old is this car and how many miles are on it?
http://www.toyota.com/support/contact.html
How old is this car and how many miles are on it?
Yes, I think so.
Stand your ground. You didn't pay thousands of dollars for a brand new car to have a defective paint finish like that.
Contact Toyota Inc. directly for a warranty claim.
I think that orange peel is ridiculously bad.
I would not mention that you noticed it 2-3 months after buying the car, as their comeback, (and way out of covering it under warranty), will be, "Well then why didn't you contact us then?"
I also wouldn't recommend you mention anything at all about waxing the car or anything else you have done with the shine of the paint, otherwise they are very likely to blame it on the wax, etc
"I bought my Corolla and didn't notice this at first, but now I have noticed really bad orange peel in the paint. This is not normal and I want this covered under warranty".
Keep it simple.
Stand your ground. You didn't pay thousands of dollars for a brand new car to have a defective paint finish like that.
Contact Toyota Inc. directly for a warranty claim.
I think that orange peel is ridiculously bad.
I would not mention that you noticed it 2-3 months after buying the car, as their comeback, (and way out of covering it under warranty), will be, "Well then why didn't you contact us then?"
I also wouldn't recommend you mention anything at all about waxing the car or anything else you have done with the shine of the paint, otherwise they are very likely to blame it on the wax, etc
"I bought my Corolla and didn't notice this at first, but now I have noticed really bad orange peel in the paint. This is not normal and I want this covered under warranty".
Keep it simple.
I know I'm definitely not an expert but I've worked on my own vehicles enough year's to know there's nothing I could've done to cause this it happens in the paint process I didn't think I had to look over a brand new vehicle with a fine tooth comb but guess you do these days. The whole car looks like that basically the fusion I had before this was black also and it didn't javr have the orange peel and it was a 2010
Yea they said as long as I didn't cause the damage it's under warranty I told her there's no way for me to cause orange peel it's done during the paint process she said it's covered then since it's a factory defect. Waiting to see if the man who's supposed to hopefully fix my tpms light tomorrow before going in case they need to keep the car a couple days
The dealership has no choice. They must do what the Toyota Warranty Department tells them to. Toyota Inc. should be contacting your local Toyota dealership for you and making all the necessary arrangements for you, (you shouldn't have to do anything), including a loaner car while your car is repainted. If they wet sand the car, they are removing factory original paint, leaving you with a thinner protective paint surface than other Corolla's have. Not good. That's not what you paid for when you bought a new car.
Repaint.
Repaint.
Again, I strongly recommend not confusing the issue and handing Toyota an excuse not to honor the paint warranty by telling them you did anything with the shine of the paint at all. It's opening up a can of worms you don't need to and there's no benefit to it.
Keep it simple. "The paint is defective". Period.
Keep it simple. "The paint is defective". Period.
Yeeeesh ... that's brutal.
I gotta go into Toyota tomorrow ... they trashed the instrument cluster bezel while replacing the radio under warranty. Why they thought they needed to remove that to replace the radio is beyond me ... I wouldn't be mad if they would have fessed up to it (we've all done it), but acting like I wouldn't see that, is insane.
I gotta go into Toyota tomorrow ... they trashed the instrument cluster bezel while replacing the radio under warranty. Why they thought they needed to remove that to replace the radio is beyond me ... I wouldn't be mad if they would have fessed up to it (we've all done it), but acting like I wouldn't see that, is insane.
New car paint isn't what it used to be.
Yours looks worse than most, but I've been on Ford/Dodge dealer lots looking at new cars that had orange peel bad enough that if it were 20 years ago and the car was used, I wouldn't buy it b/c it looked like it had been wrecked and re-painted (badly).
The new paint formulations don't help anything either ...
Yours looks worse than most, but I've been on Ford/Dodge dealer lots looking at new cars that had orange peel bad enough that if it were 20 years ago and the car was used, I wouldn't buy it b/c it looked like it had been wrecked and re-painted (badly).
The new paint formulations don't help anything either ...
Yeah no kidding. I wasn't happy. They have to order a new bezel and will call me when it gets in, and I intend to examine the car with a microscope when I get it back to make sure they didn't screw up anything else. I put a mark in my dome light trim when I swapped out to LED but I was able to blend it in with sandpaper. With these marks ... there ain't no repairing.
That's bull feathers and you know it. Have them show you other new Corolla's with orange peel. Even if they could, that doesn't matter. Orange peel is not, "normal".
Contact Toyota Inc. directly and demand they take care of the defective paint job. They need to have you speak to the Toyota Zone Representative.
Contact Toyota Inc. directly and demand they take care of the defective paint job. They need to have you speak to the Toyota Zone Representative.
You need to contact Toyota Inc. directly. The Toyota dealership doesn't mean anything, as they are not part of Toyota Inc., but are an independent franchise.
The Toyota Zone Representative works directly for Toyota Inc. and that's that person that needs to look at your car. Orange peel is not, "normal". Defects are not, "normal".
The Toyota Zone Representative works directly for Toyota Inc. and that's that person that needs to look at your car. Orange peel is not, "normal". Defects are not, "normal".
The lady in the Service Dept. doesn't work for Toyota, nor are they a trained body/paint technician.
The finish of a vehicle doesn't have a, "texture". It's supposed to be smooth as glass. Period.
Just from the pictures of your car, it can be seen that the orange peel problem is very bad.
The opinion of an independent body shop means zero.
Call Toyota Inc., tell them the problem with the car, that you're not a happy camper and that you want to meet with the Toyota Zone Representative for them to look at your car and have this paint issue taken care of under warranty. Do not confuse the issue with what the lady in the Service Dept. said. It's irrelevant, as again they are not a trained body/paint technician and they don't work for Toyota.
The finish of a vehicle doesn't have a, "texture". It's supposed to be smooth as glass. Period.
Just from the pictures of your car, it can be seen that the orange peel problem is very bad.
The opinion of an independent body shop means zero.
Call Toyota Inc., tell them the problem with the car, that you're not a happy camper and that you want to meet with the Toyota Zone Representative for them to look at your car and have this paint issue taken care of under warranty. Do not confuse the issue with what the lady in the Service Dept. said. It's irrelevant, as again they are not a trained body/paint technician and they don't work for Toyota.
Concur - you need to talk to the Zone rep. What the service lady says doesn't mean anything. What the body shop says doesn't mean much - but could be mentioned if it supports fixing the issue.
What may mean something is "I bought this car and it looks terrible and if it isn't corrected, I will never buy another Toyota product and I will tell everyone I know who might be considering a Toyota what a horrible experience I received and urge them to buy something different."
The problem is I'm not sure exactly what they can do. It might be able to be buffed out. Otherwise - I'm not sure they even can strip it down to primer and re-paint it and match the quality of the original paint before the car was assembled.
You might end up just looking for a cash settlement or some other consolation ...
What may mean something is "I bought this car and it looks terrible and if it isn't corrected, I will never buy another Toyota product and I will tell everyone I know who might be considering a Toyota what a horrible experience I received and urge them to buy something different."
The problem is I'm not sure exactly what they can do. It might be able to be buffed out. Otherwise - I'm not sure they even can strip it down to primer and re-paint it and match the quality of the original paint before the car was assembled.
You might end up just looking for a cash settlement or some other consolation ...
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