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I just viewed the video that was uploaded but I'm not having the "map" problem. My problem is that it looks like the radio is rebooting....looks like when the computer is getting an update but nothing completes. The screen goes black....then the screen comes back on with a picture of the radio...

I just encountered this issue last night (4/3/2020) on my 2014 Toyota Corolla. Waiting on an email from the service department (be surprised if they actually DO contact me) to see what's happening. I've downloaded the firmware update to a USB however I can't see the menu to install since it is...